Warranty

Over the past 50 years, Basford Brands have had a culture of innovation in quality control. With the changes in technologies available, and the variety of country of origin, it has been a constant evolution. As it stands today, we follow the below key principles:

  • Production is to be controlled by Basford Brands employees regardless of the country of origin.
  • Product testing is to be carried out prior to being shipped to Australia, on arrival, and in some instance before being shipped to our customers. The latter is specific to our blind and curtain fabric  cut length service.
  • Product specification are aimed to exceed Australian and New Zealand Standards.
  • Basford brands laboratory is to be ran with most up-to-date testing methods.
  • Basford brands Quality Assurance team is made of qualified professionals in dying, weaving and general quality control.

 

Below is a summary of the warranties we offer:

Blind fabrics: 2 years and 5 years

Cushion: 12 months

Readymade curtains and blinds: 1 to 5 years